Ctc777's Privacy Policy

1 Introduction

Welcome to ctc777. We believe you should have complete control over your personal information. This privacy policy document provides a full explanation of how your information is collected, used, stored, and protected on the ctc777.vu platform.

Ctc777 is one of Bangladesh's most trusted online gaming platforms. To maintain the confidence of our millions of members, we uphold the highest technical and legal standards in protecting their personal information. This privacy policy applies to all ctc777 products and services — including the website, mobile app, Live Casino, slots, and Sports Betting.

By using our platform, you agree to the terms of this privacy policy. We encourage you to read it carefully before registering for the first time. If anything is unclear, please reach out to our support team — we are always ready to help.

2 What information we collect

Ctc777 only collects information that is necessary to deliver the platform's services properly. Full details are provided in the table below:

3 How information is collected

Ctc777 collects your information in several ways. Each method is described in detail below:

Directly from you

• Information you provide when filling out the registration form.
• Documents uploaded for KYC verification.
• Transaction details provided at the time of payment.
• Information shared when contacting the support team.
• Information provided when participating in promotions or surveys.

Automatically Collected

• Your IP address and device information are automatically recorded when you log in to the platform.
• Browsing behavior collected through cookies and tracking technologies.
• Logs of game sessions and betting activity.

4 How Your Information Is Used

Ctc777 uses your information only for specific, legitimate purposes. We never use your data for reasons that are excessive or unrelated to our services.

• Account management: To manage registration, login, and account security.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• KYC verification: To verify your identity and prevent fraud.
• Service Improvement: To personalize your gaming experience and develop new features.
• Promotional Communications: To send you bonuses, offers, and updates (you can opt out at any time).
• Fulfilling legal obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) rules.
• Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.

5 Data Sharing Policy

Ctc777 never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to process transactions.
• Identity Verification Services: Trusted third-party verification providers for the KYC process.
• Legal authorities: Upon a court order or lawful demand from a regulatory authority.
• Technology Partners: Technology providers that support platform operations — for functional purposes only.

6 Data Protection Measures

Ctc777 applies the highest industry-standard technical measures to protect your information. Our security infrastructure is regularly updated and audited.

• SSL/TLS encryption: All data transfers are secured with bank-grade 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall Protection: Advanced firewall and DDoS protection.
• Regular Security Audits: Regular penetration testing conducted by independent third parties.
• Restricted Access: Only authorized personnel may access specific data.
• Data Backup: Your information is backed up in encrypted form on secure servers.

7 Cookie policy

Ctc777 uses cookies on its website. Cookies are small files stored in your browser that help improve your browsing experience.

Cookie type

• Essential cookies: Required to maintain login sessions and ensure platform security — disabling these will prevent the platform from functioning properly.
• Functional cookies: Remembers your preferences, language settings, and other customizations.
• Analytics Cookies: Helps us understand which parts of the website are used most — this data is entirely anonymous.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

8 Your rights

As a ctc777 member, you have certain important rights over your personal information. We respect these rights and are here to help you exercise them.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9 Data Retention Period

Ctc777 does not retain your information beyond the time it is needed. Retention periods vary depending on the type of data:

• Account information: For as long as the account is active, and for 5 years after closure.
• Financial transaction records: A minimum of 7 years as required by legal obligations.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: Up to 3 years for responsible gaming monitoring purposes.
• Support Communications: 2 years after the issue is resolved.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

10 Protection of minors

Ctc777 strictly prohibits anyone under 18 from using the platform. Protecting minors is our highest priority.

• Age verification is mandatory at the time of registration.
• Transactions on suspicious accounts are not approved without KYC verification.
• If you are aware that a minor is using an account, please notify our support team immediately.
• We never knowingly collect information from anyone under the age of 18.

11 Policy Changes

Ctc777 may update this privacy policy when necessary. If any significant changes are made, we will notify you via your registered email and through a notice on the platform.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy. If you do not agree to the changes, you may close your account and request deletion of your data.

The date of the most recent update will always be shown at the top of this page.